Heidi West

Chief Revenue Officer, MERGE

As Chief Revenue Officer at MERGE, Heidi West brings over three decades of executive experience to the intersection of healthcare, marketing, and technology. She specializes in turning data and AI into actionable strategies that elevate patient engagement and clinical experiences. Heidi’s career is defined by scale and transformation. Prior to MERGE, she served as Head of Healthcare at Zoom where she led a transformation of digital care delivery, and held pivotal leadership roles at Nutanix and Cisco. A champion for human-centric innovation, Heidi is deeply passionate about mentoring and advancing women in tech. She balances her high-impact executive career with peaceful coastal living in Pawleys Island, South Carolina.